Opportunity Information: Apply for DOS NBO PCO FY21 003
The Kenya Community Grant Initiative - Data Collection Platform is a U.S. government grant opportunity under PEPFAR (the U.S. President's Emergency Plan for AIDS Relief) focused on improving how patient and health provider feedback is captured and used to strengthen service quality at PEPFAR-supported health facilities in Kenya. The U.S. Department of State, U.S. Mission to Kenya, is soliciting applications specifically from software companies to design and build an interoperable data collection system that supports community-led monitoring efforts tied to Kenya's HIV response and broader epidemic control goals.
At its core, the project sits within PEPFAR Kenya's Community Grant Initiative (CGI), which emphasizes the role of civil society organizations in gathering routine, structured input from people receiving services and from the providers delivering them. The platform is intended to support collection of feedback on real service experiences at facilities, including common issues that affect access and continuity of care such as barriers to entry, factors that enable access, and challenges related to retention in services. Importantly, the actual survey questions are not fixed in the solicitation; they will be defined and shared by the CGI coordination mechanism grantee, which will tailor the questions to the local context and community concerns, particularly in three pilot counties: Makueni, Kilifi, and Homabay.
The expected deliverable is a web-based platform that can aggregate incoming responses and present them in clear, usable visual formats for multiple stakeholders. The system must support data capture in the field using mobile phones or tablets, with straightforward submission into the central platform. A major requirement is confidentiality: the platform must protect sensitive feedback data so it can be safely used for quality improvement by relevant actors without compromising respondents. Another key requirement is real-time utility. The platform should provide near real-time indicators of site-level service quality based on the collected responses, featuring a dashboard and visualizations that include a map showing facility locations and the associated feedback results.
Beyond usability, the opportunity stresses data standards and interoperability. The platform must be designed so that the data it produces is comparable with, measurable against, and aligned to existing government data systems and expectations. The solicitation specifically calls for a framework that ensures alignment with Kenya National Bureau of Statistics (KNBS) standards as well as U.S. government requirements, so that the collected information is considered credible, quality data and can integrate with other relevant sources over time.
Administratively, the funding opportunity is identified as DOS NBO PCO FY21 003, categorized as an earmark, and uses a grant instrument under the health activity area (CFDA 19.029). The award ceiling is USD 100,000, with one award anticipated. The opportunity was created on December 3, 2020, with an original closing date of January 1, 2021, and it is focused geographically on Kenya.Apply for DOS NBO PCO FY21 003
- The Department of State, U.S. Mission to Kenya in the health sector is offering a public funding opportunity titled "Kenya Community Grant Initiative - Data Collection Platform" and is now available to receive applicants.
- Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 19.029.
- This funding opportunity was created on Dec 03, 2020.
- Applicants must submit their applications by Jan 01, 2021. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
- Each selected applicant is eligible to receive up to $100,000.00 in funding.
- The number of recipients for this funding is limited to 1 candidate(s).
- Eligible applicants include: Others (see text field entitled Additional Information on Eligibility for clarification).
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Frequently Asked Questions (FAQs)
What is the Kenya Community Grant Initiative - Data Collection Platform opportunity?
This is a U.S. government grant opportunity under PEPFAR (the U.S. President's Emergency Plan for AIDS Relief) focused on building a data collection platform that improves how patient and health provider feedback is captured, aggregated, and used to strengthen service quality at PEPFAR-supported health facilities in Kenya.
Which U.S. government entity is offering this grant?
The opportunity is offered by the U.S. Department of State, U.S. Mission to Kenya.
Who is the intended applicant for this solicitation?
Applications are being solicited specifically from software companies to design and build the platform.
What program is this work connected to within PEPFAR Kenya?
The platform sits within PEPFAR Kenya's Community Grant Initiative (CGI), which emphasizes civil society organizations collecting routine, structured input from people receiving services and from providers delivering them.
What is the primary purpose of the platform?
The platform is intended to support community-led monitoring by enabling structured collection and use of feedback on real service experiences at health facilities, with the goal of improving service quality and supporting Kenya's HIV response and broader epidemic control goals.
What kinds of feedback is the platform expected to capture?
The system is expected to capture feedback from both patients (people receiving services) and health providers (people delivering services). Feedback topics include issues that affect access and continuity of care, such as barriers to entry, factors that enable access, and retention-related challenges.
Are the survey questions already defined in the solicitation?
No. The solicitation does not fix the survey questions. The questions will be defined and shared by the CGI coordination mechanism grantee and tailored to the local context and community concerns.
Where will the platform be piloted?
The survey questions will be tailored particularly for three pilot counties: Makueni, Kilifi, and Homabay.
What form factor and deployment model is expected for the system?
The expected deliverable is a web-based platform with field data capture supported on mobile phones or tablets, allowing straightforward submission into a central platform.
What are the core functional deliverables mentioned?
The solicitation describes a platform that can (1) collect feedback in the field via mobile devices, (2) aggregate incoming responses centrally, and (3) present results in clear visual formats suitable for multiple stakeholders.
What dashboard and visualization capabilities are required?
The platform should provide a dashboard with visualizations that include a map showing facility locations and associated feedback results, and should deliver near real-time indicators of site-level service quality derived from collected responses.
How quickly should the platform make data available after submission?
The opportunity emphasizes real-time utility and calls for near real-time indicators and outputs based on the feedback collected.
What confidentiality or data protection expectations are included?
Confidentiality is described as a major requirement. The platform must protect sensitive feedback data so it can be used for quality improvement without compromising respondents.
Who are the intended users of the platform outputs?
The platform is intended to present usable results for multiple stakeholders involved in community-led monitoring and service quality improvement at PEPFAR-supported facilities.
What does interoperability mean in the context of this solicitation?
The platform must be designed so the data it produces is comparable with, measurable against, and aligned to existing government data systems and expectations, enabling integration with other relevant sources over time.
Which data standards and alignment requirements are explicitly mentioned?
The solicitation calls for a framework ensuring alignment with Kenya National Bureau of Statistics (KNBS) standards as well as U.S. government requirements so the data is considered credible and high quality.
What is the official funding opportunity identifier?
The funding opportunity is identified as DOS NBO PCO FY21 003.
How is the opportunity categorized?
It is categorized as an earmark.
What type of award instrument and activity area are indicated?
The solicitation uses a grant instrument under the health activity area, listed with CFDA 19.029.
What is the maximum funding amount (award ceiling)?
The award ceiling is USD 100,000.
How many awards are expected?
One award is anticipated.
What is the geographic focus of the project?
The opportunity is focused geographically on Kenya.
When was the opportunity created and what was the original closing date?
The opportunity was created on December 3, 2020, with an original closing date of January 1, 2021.
Is this opportunity tied to PEPFAR-supported health facilities?
Yes. The platform is intended to strengthen service quality at PEPFAR-supported health facilities in Kenya by improving the capture and use of patient and provider feedback.
What role do civil society organizations play in this initiative?
Within the CGI model described, civil society organizations play a key role in gathering routine, structured feedback from service recipients and providers, which the platform will support through standardized collection and reporting.
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